If you don't want to use the method Duo automatically suggests for that application, cancel the Duo authentication in progress and click or tap Other options. If you haven't set up Duo Mobile, then the Duo Universal Prompt automatically selects your next available option, following the most to least secure preference order.
#Add duo admin account to another dvice code
You may have to enter a code to approve the push request if your organization requires it. If you do not have Touch ID or a security key available, but you do have a phone or tablet with Duo Mobile activated, the Universal Prompt will automatically send you a Duo Push the first time you log in to that application. The next most secure Duo method is using Duo Mobile to approve push notifications. The first time you log in to an application with Duo using the Universal Prompt, Duo chooses one of your configured login options automatically, selecting the most-secure method from the ones you have available.ĭuo authentication methods from most to least secure:ĭuo considers Touch ID and security keys to be the most secure authentication methods, so if you have set up either of these methods and the application allows their use you'll automatically see the prompt to use your fingerprint with Touch ID or tap your security key the first time you log into that application.
Log In With the Duo Universal PromptĪfter completing Duo enrollment (or if your Duo administrator set you up to use Duo), you'll see the Duo prompt the next time you perform a browser-based login to a web service or application protected with Duo. When the Universal Prompt displays English, Spanish, French, German, or Japanese, phone callback authentication will use the same language shown in the prompt.Ĭatalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hindi, Indonesian, Italian, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese languages will display in the Universal Prompt, but phone callback authentication will be in English. Your browser's language settings determine the language shown in the Universal Prompt, with no extra configuration necessary. If your browser or client is not compatible, Duo will show you the traditional prompt experience instead. When you log in Duo checks your current browser or client compatibility with the Universal Prompt. While other browsers may work with the Universal Prompt, Duo actively tests and supports the browsers and minimum versions listed in the table.
Other login options, like Touch ID, may require a different browser or a newer minimum browser version, as noted in the table. Duo's support for the minimum browser version includes Duo Push, passcode, and phone call authentication options. Not all browsers support all Duo authentication methods, so for the widest compatibility we recommend Chrome.Ĭheck the table below for supported browser versions and Duo login option compatibility. The Universal Prompt supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. Here's a comparison of logging in with Duo Push in the Universal Prompt and traditional prompt: You'll notice that the Duo login options look different from how they did in the traditional prompt, but the Universal Prompt still supports a wide range of Duo login options so you (or your Duo administrator) can choose the options that work best for your organization.Īnother difference between the Universal Prompt and the traditional prompt is that the traditional prompt loads on a web page that's part of your organization's application, while with the Universal Prompt your browser redirects to a page hosted by Duo for you to verify your login attempt, and then redirects back to the application. The Universal Prompt provides a simplified Duo experience over the traditional prompt, helping you log in to your applications faster than before. When you log into an application protected with Duo using a web browser or certain client applications, you see a Duo prompt after entering your application login information. Reactivate Duo Mobile for an Existing Device.
#Add duo admin account to another dvice verification
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