This is a very common problem with the SIP protocol (IAX is rarely affected) where the incoming packets do not reach Zoiper, causing no incoming audio. misconfigured portforwarding on the router An issue with the headset, audio card or audio driver. NAT related network issues (>95% of the missing audio cases) This tutorial is not applicable for poor quality audio Missing or one way audio is one of the most common issues with VOIP, fortunately in most cases it is relatively easy to solve.
#Zoiper free configure microphone and speaker update
Important: If you have installed Windows 10, update 1803 and your Microphone or Webcam are not working, see here. Eventually everything should work just fine. If you still have one-way or missing audio issues, try to also enable the "TLS" under "Push transport". It has 7 days free trial period, during which you can decide whether you like it or not.Īfter enabling the PUSH service, enable from "Push Protocols" the "SIP + RTP" option, then try to make a call. This will make the traffic "invisible" for such services and may prevent some issues.īefore continuing with the troubleshooting steps below, try using the Push Proxy service. Many NAT related issues are caused by "SIP ALG" running on the routers, this option allows you to select "TLS" for the transport of the communication between you(the client) and our proxy server. "Push Transport" - This is transport type for the proxy service. Note: The Push service works only with SIP.Ģ. "Proxy Protocols" - Here, you can select whether you want to use the proxy service only for the signalling or for both the signalling and the audio (SIP + RTP). Below the "Use Push notifications" option, you will find two additional settings:ġ.
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